INTRODUCTION

Intermountain Infrastructure Group, LLC (“IIG”) is committed to providing our employees with an equitable workplace and enhancing the accessibility of our services. IIG provides this accessibility plan consistent with the Accessible Canada Act (“ACA”) and the Canadian Telecommunications Act (“CTA”) and will maintain and supplement the plan as appropriate. IIG’s Accessibility Plan describes IIG’s efforts to collect feedback from its employees, partners, and customers to enhance its accessibility programs.

IIG provides telecommunications services primarily to enterprise customers. Terms for the provision of service are developed on a company-by-company basis with each corporate customer. With regard to accessibility, IIG is dedicated to ensuring equal access and participation for people with disabilities. IIG works with employees and customers to develop solutions to address any specific accessibility needs.

GENERAL

IIG welcomes feedback relative to the accessibility of its services. This accessibility plan, as well as information concerning the feedback process, can be made available upon request in various accessible formats.

Since June 1, 2023, IIG has also maintained a process for receiving and responding to feedback regarding accessibility of services in Canada. Our Chief Financial Officer is the designated person for receipt of accessibility feedback.

Accessibility feedback (including feedback on this plan) or requests for an alternate format of this plan or description of our feedback process are available through the following methods:

Phone: 970-444-9943

Email: legal@intermountainig.com

Regular Mail: Intermountain Infrastructure Group, LLC, 533 Airport Blvd Suite 400, Burlingame, California 94010, United States

You can submit feedback anonymously. Any personal information shared with IIG will not be shared with any third party. If personal information is included, you consent to the collection, use and storage of your information for the purpose of responding to you.

CONSULTATIONS

IIG welcomes feedback from its employees, customers, and the general public. IIG actively requests feedback from its employees, including persons with disabilities, and provides them with avenues to ask questions and provide direct feedback to the Human Resources department. IIG will consult recommendations of individuals and/or organizations that represent or serve individuals with disabilities concerning the accessibility of services that may be provided to customers in Canada. In preparing this plan, IIG consulted recommendations published by organizations that represent or serve individuals with disabilities regarding accessibility of communications services.

EMPLOYMENT

IIG recognizes that there is an opportunity for greater engagement and communications to support accessibility, encourage self-disclosure and enhance a supportive workplace culture. IIG will ensure that managers and employees are aware of the resources available for requesting and implementing accommodations.

THE BUILT ENVIRONMENT

IIG does not have a physical office in Canada.

COMMUNICATIONS RELATED TO EMPLOYMENT AND THE BUILT ENVIRONMENT

Tools employees use for communications in the workplace, including email and document storage, may be challenging to navigate because of the large volume and complexity of the information. IIG will evaluate internal guidelines and communications to individuals with concerns, including those seeking accommodation, to ensure the process is accessible, easy to understand and effective.

TRANSPORTATION

IIG does not offer transportation services.

INFORMATION AND COMMUNICATIONS TECHNOLOGIES

IIG’s website is compliant with Level AA of Web Content Accessibility Guidelines (WCAG). A link to this plan and IIG’s feedback process and methods are maintained on IIG’s website. IIG may: (1) review new content on its website and work with customers to advise them of available options for accessibility; (2) provide accessibility tips upon request; (3) provide reasonable access to publicly-available information; (4) employ feedback processes reasonably accessible to persons with disabilities upon request and invite feedback concerning accessibility, and (5) consider enhancements to improve accessibility.

DESIGN AND DELIVERY OF PRODUCTS AND SERVICES (INCLUDING CUSTOMER COMMUNICATIONS)

IIG’s strives to provide clear communication and support options to all customers and potential customers. Customer requests for bills and other documentary material in alternate accessible formats will be addressed as the need arises relative to any of IIG’s customers. IIG will train team members on responding to individuals with accessibility challenges and address requests from customers relative to communications accessibility.

PROCUREMENT OF GOODS, SERVICES, AND FACILITIES

IIG will endeavor to account for accessibility barriers in its procurement practices and may: (1) review and update policies and standards relative to suppliers meeting accessibility requirements; (2) review customer feedback concerning barriers to accessibility, and (3) communicate accessibility expectations and requirements to new and existing suppliers.

Please submit your comments to legal@intermountainig.com.