Field Operations Manager

May 23, 2024 | Careers

Intermountain Infrastructure Group (IIG) is building the backbone of fiber connectivity across the West, and we’re looking for capable, experienced, and focused people to join our team. If you’re ready to bring game-changing ideas to life and join a team that puts customer experiences first, we want you on our team.

At the leading edge of new fiber construction concentrated on enabling high-capacity connectivity across the regions we serve, IIG specializes in wavelength and regional dark fiber routes between major data hubs and points-of-presence.

As we near completion of our build across the Pacific Northwest, we are looking to augment our team with five (5) Field Operations Managers in our Montana and Washington regions. Reporting to the Director of Operations, the successful candidates will play a key role in maintaining our fiber infrastructure.

This is a great opportunity for seasoned technicians to join our team. We are seeking self-starters who work well both independently and with a team. Ideal candidates will have experience in locating, troubleshooting, and maintaining long-haul fiber infrastructure, and be comfortable working both from home and in the field.

Key Accountabilities

  • Responsible for, locating, maintaining, and troubleshooting long-haul fiber assets in a designated territory
  • Operate as a field support contact for the Network Operations Center
  • Oversee construction and deployment activity as required
  • Work collaboratively with all other IIG resources to protect and maintain fiber route

Critical Qualifications

  • Demonstrated experience in locating, troubleshooting, and maintaining long-haul fiber
  • Skilled in fiber fault determination (OTDR) and remediation
  • Experience with DWDM equipment implementation and operation
  • Highly customer focused
  • Possess a valid driver’s license
  • Flexibility to assist with emergency restoration and troubleshooting as required

Additional Qualifications for Consideration

  • Fiber asset mapping tools
  • Adva/Adtran platforms
  • Trouble ticketing systems
  • AC/DC power systems
  • Splicing design and construction management

At IIG we’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.

Interested applicants can email their resume to  Please include “Field Operations Manager” and the location in the subject line of your email application. Only shortlisted applicants will be contacted.

Ready to find out more?

Contact our sales team to discuss your project.